Want to learn more about our unique 3D Electronic Perception Technology and the Epic Laser Projection Keyboard?
View our frequently asked questions below. Can’t find what you’re looking for?
Please contact us with your question and our team will get back to you as soon as possible.
What's the difference between Magic Cube and Epic laser projection keyboards?
Epic is the updated version of Magic Cube with a smaller form factor and improved software. Epic is about 50% slimmer than Magic Cube and sits 1cm shorter. Epic now connects via simplified Bluetooth pairing that does not require a passcode. To improve usability, we’ve also implemented smart tip tracking which blocks out objects that do not resemble a keystroke.
Is it possible to change the laser keyboard layout?
No, the laser projection layout is fixed and cannot be changed. You can still type in other languages by changing the input language on your connected device, however the laser projection will remain in the English QWERTY format.
My Bluetooth cannot find Epic.
Locate the pairing switch behind the unit in the vicinity of the charging port. Press and hold the pairing switch and listen for a double-beep sound. Epic is now in pairing mode. Simply tap on “Celluon PK Series” when discovered by your device. A solid blue LED indicates successful pairing.
My Bluetooth discovers my Epic, but it does not connect.
Please make sure the device you’re attempting to connect is compatible. Epic connects to virtually any device that is at least Bluetooth 2.1 Compatible. Operating systems include iOS 4 and later, Mac OS X, Windows XP and later (not compatible with Windows Phone 7 and Windows Phone 8 systems), Android 4.0 and later, and Blackberry 10 devices.
My Epic is connected but the blue LED light is still blinking.
This is not common, but it does happen to Bluetooth devices that are missing L2CAP protocol which is required to make a successful connection with your Epic. In this case, the device is not compatible with Epic requirements.
My Epic is connected to my iOS device, but the keyboard keys are not working
You’re most likely in “mouse mode,” indicated by a blinking blue LED light. iOS devices do not support this feature and cannot access mouse mode. Quickly tap on the cursor key, located adjacent to spacebar key. This will take you back to keyboard mode, indicated by solid blue LED.
I've lost my charging USB cable. Can I charge my Epic with different USB cables ?
Yes, you can use other micro USB to USB cable.
Will my Epic work if an object is placed between the Epic and the laser projection keyboard layout?
When an object is placed within the keyboard layout (operational area), it will interfere with the sensor and may result in unwanted keystrokes. Please keep operational area clear of any foreign objects and utilize the power save mode (refer to manual) to temporarily disable Epic.
Is the laser keyboard safe to use around kids?
Epic is a Class I laser product according to IEC-60825-1 standard. Use of control or adjustments or performances of procedures other than those specified may result in hazardous radiation exposure.
How long is the battery life of my Epic laser keyboard?
The Epic portable keyboard lasts for about 2-3 hours on continuous use. Turn on the power save mode and adjustable keyboard settings to save battery consumption.
What are the system requirements for mouse mode?
Mouse mode works on operating systems that support mouse function such as Android, Windows, and Mac. Multi-touch mouse gesture is only available on devices that support such feature (Windows 7 and later, Mac OS).
How to change input language on iOS9
On iOS 9 or higher version, please tap “CTRL” key and space key together to change the input language of the connected device.